Skip to main content

Terms of Services

Important: Please Read 

Made to Order Turnaround Times

Please allow 10 -15 business days for custom orders to be curated during regular months. During the holiday season (November 1- Jan 1), custom orders can take 30 business days to complete. Please plan accordingly and communicate swiftly if you need an order for a timed event.  If you have questions about your order please email us at ymommyslays@gmail.com

No item on this site is an exact duplicate. Ready to ship items are shipped within 1-3 business days.

Refunds/Exchanges:

We do not provide refunds or exchanges of physical products or digital goods. All items are made with love by hand. Our main priority is that you are pleased with our handmade items. If not pleased, please contact us immediately.

 

We are not responsible for damaged or broken goods due to improper maintenance. Also, we aren't responsible for damages that may incur while in route. Products are shipped with insurance and if a product is damaged at fault to the mail carrier please file a claim with them before contacting us.

 

Care Instructions: 

Please roll your bracelets on and off to avoid stretching or breaking them

Avoid perfumes/sprays, water, liquids and oils on and near the bracelets

We do not recommend sleeping, showering or working out in your bracelets 

Sizing 

Standard bracelets sizes are 7.5. Most made to order bracelets will be this size.  If you need another size, please communicate that with us when ordering ready to ship items and when ordering custom slay stacks.  Please pay attention to size when checking out and communicate appropriate sizing within 24 hours of purchasing. We want your stack to fit your comfortably but are not at fault if you didn't communicate your size to us. 

 

Healing Stones Disclaimer

We are not medical professionals. Please consult with a physician about medical suggestions. We are not responsible for the outcomes of healing properties. Wearer discretion is advised.